When it comes to loss prevention in the hospitality industry, the most effective method involves implementing a point-of-sale system. A POS system allows a restaurant to provide consistent customer service and maintain streamlined business operations. iControl Enterprise integrates with POSitouch restaurant POS systems, and allows management to view deletes, no-sales, discounts and more.
iControl’s intelligent software seamlessly integrates with POSitouch restaurant POS to deliver relevant and up-to-date business information to keep businesses on track and on budget. By integrating POSitouch with iControl Enterprise solutions, hospitality businesses can eliminate opportunities for theft and expose theft events with a combination of digital surveillance and action tracking on the touch-screen modules.
Hospitality owners can supplement the powerful tool of a POS for restaurants with surveillance systems to create the ultimate defense against employee theft, fights on the premises, false discrimination claims, and other common problematic situations occurring in the hospitality industry. By integrating restaurant cameras, you have high-quality video proof to defend against an accusation. When combined with iControl Enterprise solutions for loss prevention, restaurants increase their bottom line.
“iControl Enterprise has created a tool that allows us to work smarter, not harder. We have complete visibly to what our Team Members are doing on the POS system and are able to track issues or concerns by Exception. The results have truly impacted our business and developed an atmosphere that someone is watching,” says Mike Carlson, Senior Manager of Risk Management for Caribou Coffee in Minneapolis, MN.
With nearly 30 years of experience working in Risk Management, Loss Prevention and Assets Protection for retailers and restaurants, Mike was hired by Caribou Coffee 7 years ago to develop a loss-prevention department, with a key focus on employee theft. Within the first year of Mike’s program going live, Caribou Coffee sales rose from negative to positive 8%.